We are thrilled that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes. Good out door seating areas and pool for sunny days. 10 cents? The room is small but clean and adequate. They were super efficient. Woken up one night around midnight by couple talking inconsiderately in corridor but otherwise found the place quiet. It has a good size swimming pool and the location is perfect. The staff were so very friendly. Staff were very friendly & helpful - we booked a taxi back to Tarbes airport through the hotel. Best regards. The bedroom had double doors as well. We look forward to seeing you on a future trip. I spent about 3 weeks here at the Rive Droite. The staff was friendly, the wifi worked great, and the free breakfast was a treat (lots to choose from in a clean and friendly open room). Our room had great views over the garden and was very comfortable. Kind Regards, Dear customer, Further to your review, we would like to thank you so much to share your opinion with us. Improvements regarding the rooms and bathrooms size are actually expected around December. Pascal M, Directeur général at Best Western Hotel BeauSejour Lourdes, responded to this review Dear costumer, We thank you for choosing Best Western Hotel and for leaving your feedback. Hotel is older but tastefully furnished and decorated. Views from the hotel are very good too which is nice. The location was perfect, as noted by other guests. Basilica of the Immaculate Conception is minutes away. Best wishes, M. Martin, General Manager, Dear Mrs Gaston, Thank you for such a glowing review. Hotel is right across the street from the train station and the Sanctuary is only a 15 minute walk away. Best wishes, M. Martin, General Manager, Dear Nekki, Allow us to thank you for this kind review of your stay at Best Western Beauséjour Lourdes. Thanks so much for taking the time to share your kind comments. The room was quite small but had a strong air conditioner. Kindest regards, M. Martin, General Manager. We look forward to welcoming you back in the future. Location, just be aware it is up a low gradient hill from the Gav for about a quarter of a mile, which was never an issue for us but the less mobile may find it tiring at the end of a long day. The second night, we figured out where the thermostat was, but perhaps, we did not set it right. We really enjoyed our 2 nights stay here while traveling through the Dordogne. It's always nice to read such positive words and we hope we will have a pleasure to welcoming you and your family again in the future. We chose it as it had a parking space. It's a pleasure to hear your wonderful comments about the cleanliness of our rooms, the kindness of our staff and about the delicious French food of our restaurant, ” Le Parc”, which is composed only with fresh and seasonal regional products. Best Western Beausejour Hotel - Lourdes. Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear Client, We work every day for clients confort & pleasure. Looking forward to seeing you soon. Very clean. We are glad that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes and that the hotel met your expectations. Kind Regards, Dear Customer, Thank you for taking the time to post such an outstanding review, we are so delighted that you hold us such high regard. Breakfast was very nice and there was enough choice. We were in 109 which was a "Superior" and easily big enough. The best in Lourdes. Friendly staff. Of all of the hotels in Lourdes, I would stay here. It was sparsely furnished for what had been described as a superior room. We would not stay here again. It was quite spacious and comfortable stay. The 45 rooms each feature a private bathroom and air conditioning. Also, we are delighted to know that you had a wonderful dining experience. we have stayed here on two occasions two different years. Best Regards, M. Martin, General Manager, Dear Guest, Thank you for such a positive review. Large free car park. Thanks for mentioning our proximity to tourists sites, transport access and shops. We appreciate your positive feedback about the hotel cleanliness and modernity. When we queried the the room, we were told that it was a superior room and that standard rooms were less nice. The bathroom was clean and comfortable. Hotel staff were helpful, unfortunately the room, while it had a small balcony, were very small. Best wishes, M. Martin, General Manager, Dear Guest, Thank you very much for your highly-rated review. Come and experience our hotel near the major tourist attractions. Quality food. I will look at another hotel next time I go back to the area. It really is in a very good location. We appreciate your compliment to the staff and thank you for letting us know about your varied experience. The staff were so friendly and could not do enough for my disabled mother and myself. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Denise, Thank you for such a positive review and the top rating. Enjoy free WiFi, a restaurant, and breakfast. Thanks for mentioning the nice view. Very pleased with our stay here which we only booked two days before. Extremely rude breakfast staff ruined our stay. We will pass this information on to our team and make sure that every member has a reminder on how to best help our guests. The Best Western Beausejour is located in Lourdes, France surrounded by picturesque views of the Pyrenees Mountains. #2 Best Value of 241 places to stay in Lourdes. When I return to Lourdes, will definitely stay here again. Noise: no noise from other rooms, there is a suction vent in the toilet and bathroom that is always on and makes a lot of noise, closing the doors helps. I have a room overlooking the river which is nice. Since I was last here the hotel has been refurbished and the upgraded bathrooms are superb! Thank you very much to keep coming back to our Hotel! Good breakfast selection, and very polite staff. A central location - very handy for the station and the centre of town - parking was no problem. Check-in was smooth, efficient and pleasant. Pascal M, General Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear guest, How to thank you for have taking the time to send us this superbe comment about your recent stay in our establishment. 10 to 15 minute walk to the Grotto. There is absolutely no noise and the view on mountains is stunning in the morning. Your satisfaction is our main priority. Even without eating dinner here this experience has left a bad taste in my mouth. We didn't have breakfast there but had some yummy croissants at a cafe on the street. Going to the grotto takes a few minutes by car or walking. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It was also very small. Kind regards, M. Martin, General Manager, Dear Guest, Thank you for taking the time to share your valuable review. One of our rooms was larger with 2 sinks and a tub. Unfortunately, the hotel's stingy policy really became annoying: - I am a Best Western gold member so I have stayed at numerous BW hotels all over the world, and this hotel is the most stingy thus far. I normally stay at this facility when I travel to the Shrine at Lourdes. I am glad that I brought my US extension cord with three outlets that I had cut down and attached a European plug to, otherwise we would have had issues keeping our devices charged. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thank you for such a positive review and the top rating. The hotel staffs are very friendly and helpful, my room was small but bathroom was fine but in excellent location near the sanctuary, the hotel rate was okay but does not include breakfast.but overall my point of staying here is to go to the sanctuary it is still a plus for a five minutes walk. It is always a pleasure to welcome a returning guest and we would like to thank you for your continued custom over the years. Service at the front desk was good when we needed to call a cab back to the airport. Definitely much better than the Best Western that we had stayed at in the US. Worked very well for us. Nevertheless, we are glad that you appreciated our spacious balcony. The BW internet reservation was changed from BW rewards with free Breakfast to Flex rate no breakfast by hotel. Staff spoke English very well and very helpful and friendly. The triple came with three separate single beds one being a rollaway. We were very satisfied with our stay and highly recommend this hotel to the travellers. Your comments will help us to improve our quality and to make the stay of our guests even more confortable. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Lorraine, Thank you for your review of your recent stay at Best Western Beauséjour Lourdes, We are delighted that you had a positive experience at our three-star hotel. Great value. Lovely hotel in a good spot, it's been modernised but on the cheap. The Best Western Plus Hotel LeRive Droite was a pleasant surprise. Total for the one night stay with taxes was €98. Unfortunately the room we had was quite small and difficult to handle two suitcases, there was a most comfortable bed with great pillows. I would appreciate if you could contact me personally so that we can discuss this matter further. The hotel will not respond to my emails. This is a medium class hotel, close to the cathedral and at walking distance from points of interest. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Emily, We warmly thank you for your nice review regarding your stay at Best Western Beauséjour hotel, in Lourdes. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Karen, Thank you for taking the time to share your valuable review. For the time being, a public charging station is situated only a few meters away. #3 Best Value of 241 places to stay in Lourdes. Our guests praise the helpful staff and the comfy rooms in our reviews. breakfast good (though little compromise on continental only) Above all the patron and staff were simply superb helping my wife to and from room carrying some bags for me. I've lost count of how many times I've stayed at this hotel but it never disappoints. I usually eat dinner in the hotel and the food is fresh and of a high standard, my only suggestion would be the addition of a few vegetarian dishes, though the chef always bends over backwards to cook me something fresh to accommodate my large array of food allergies and vegetarian preference. The actual guest rooms are all clean and modern with Grohe fixtures. I wish you had reported the issue at the breakfast immediately. Should we have the pleasure of hosting you in the future, we can assist you in selecting a room in a higher category to better suit you. The venue has a total of 31 guest rooms spread over 7 floors. The city’s shuttle service stops outside the Best Western Beausejour and will take you to central Lourdes and the Sanctuary from Easter to October (07:30 to 22:00) for a small fee. Small, but very tasteful room with a big terrace, absolutely gorgeous food in the restaurant - perfect!! Beautiful views from the balcony or plaza. As I understood it seems the glass of wine was finally replaced by the other glass of white wine and the bill has been corrected. M. Martin, General Manager, Dear Guest, Thank you for such a positive review and the top rating. In a town with SO many hotels, the BW BeauSejour is recommended! Easy walk to the grotto 10 minutes. The contrast in help offered and given here compared with the awful Montagne Fleurie in Bareges would have to have been seen to be believed. About 1km out of Lourdes centre which is good for peace and quiet. It was a real pleasure to welcome you back and to know that we were able to deliver once again the quality service you expect from us. It is so clean and well appointed. Breakfast is extra, but a buffet. Location is about 5 (or so) minutes walk from the Sanctuary, hotel itself has a great view of the mountain and river across from it. We booked two rooms one double room and the other a triple. Best Regards, M. Martin, General Manager. Positive: Absolutely everything! I would not trade this hotel for anything. When we went to the self service cereal counter there was only one bowl of cereal left, we asked the lady for more but she said there was none. We are very much looking forward to welcoming you back in the future. We hope that the rest of the facilities were to your satisfaction. The hotel was very clean, sheets, towels and table cloths very crisp and white. There was plates banging every second, even another guest on the table next to us jumped with the fright of the banging that was going around us. We plan in 2019 to return and will certainly stay here and have at least a meal here. The size of the room is quite small and the bathroom very tiny... this is the negative aspect. We look forward to welcoming you back. We stayed here for two nights with our two young children. Room is clean. The first night there, we thought the room did not have a thermostat because there was nothing that resembled a thermostat from our experience. Kind regards, M. Martin, General Manager, Dear Dcheasman, It's rewarding to read your positive feedback about your recent stay at Best Western Beauséjour Lourdes. The French need to learn a thing or two about customer appreciation. The Best Western Plus® Hotel Le Rive Droite & SPA offers you a conference room with all the equipment necessary. Best Western Beausejour Hotel Lourdes; Policies. my wife and i just spent 5 wonderfull days in this hotel. WiFi is free, and this hotel also features a restaurant and a bar. We took a weekend trip from Paris. It is a 10 minute walk from the centre of the old town, but has a free private car park. I always have a room facing the gardens, as I enjoy the mountain view. Essential in Lourdes, there is a nice parking and also an excellent restaurant. As I understood it seems the glass of wine was finally replaced by the other glass of white wine and the bill has been corrected. Looking forward to seeing you soon. Perhaps he is talking directly to the Pope, I muse, after all it is Lourdes. We all look forward to the pleasure of seeing you again in the near future. We hope to welcome you again in Best Western Beausejour Hotel. Kind regards, M. Martin, General Manager. We thank you for having left your opinion. Best wishes, M. Martin, General Manager, Dear Guest, We sincerely appreciate your kind comments about your recent visit. The family appreciates the service at Best Western Beausejour very much. Best wishes for 2019! I wanted a bottle of water or any drink in a plastic cup/bottle to take around the pool as glass isn't allowed but they don't have any, I had to walk over the road to the train station to buy one and then a little later, just before 2pm I felt a little hungry but wasn't served food as it was too late - lunch finished at 2pm exactly, again I had to go over to the train station for a sandwich! We are pleased that you found our location to be so ideal for transport and for visiting the many nearby attractions. Small balcony as well. Thank you for your comment. If you are driving it has convenient free parking. After driving into clutter and mayhem of the commercialized Lourdes, I was so happy to find this perfectly appointed Modern hotel in the heart of Lourdes. Little balcony overlooking the Gave river and into the mountains. Best Western Beausejour Hotel Lourdes features climate control, coffee/tea making machines and a dressing room in every guest room. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. However the food this year was far better, I had 4 delicious evening meals, I particularly enjoyed the delicious vegetables...cooked to perfection. I paid an additional 40 euros for a "Superior" and received a room that we are barely able to move around in. The rooms aren't overly large but comfortable and if you get a room facing the pool and mountains you will have a beautiful view, especially in the morning. As with most Best Western hotels, this one does not disappoint. We keep working everyday with a professionnal staff to keep a high service quality. We do hope that we have the pleasure of welcoming you back very soon. We are pleased to know that you found our location to be so ideal for transport and for visiting the many nearby attractions. We will stay here again on any future visits to Lourdes. It was a pleasure to be at your service. Hope your stay in Lourdes was otherwise enjoyable and hope to see you back someday soon… Best regards, Best Western Beausejour's team, Dear costumer, We're glad to know that you enjoyed your stay with us and we sincerely thank you for leaving your comments above and your future recommendations. The room was nice. Highly recommended. I stayed at the Best Western Plus Hotel Le Rive Droite for a week and felt very at home here. Book Best Western hotels in Lourdes, France. Well managed hotel but the staff are not well trained and require some mental health support. Bathroom had bath with shower over it & there was a separate toilet. Kind Regards, carlosechevarria2000, Manila, Philippines. It is slightly out of all the congestion which is very nice. The hotel is perfect its overlooking the river Gave its near to bars and restaurants and more importantly very close to the Sanctury and Grotto. We are very glad you spent an enjoyable moment in our Hotel & could appreciate our different services. Carpets so disgusting in the room!!! The plus points, it was really stylish indeed, everything worked perfectly, the toilet was separate from the bathroom, nice bathroom products, the small bed was extremely comfortable.. Our breakfast was included. Your staff need to be retrained in customer service and learn to be respectful to all customers no matter what age or nationality the customer is. We stayed in one of the smaller rooms once and honestly it is what you might expect in Europe. I feel he ignores me and continues to help and console some lost soul for the next ten minutes. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thanks for this review relative to your experience with Best Western Beauséjour Lourdes hotel. There is also a tiny balcony (fitting 1pax) which you can open out to view the lovely river. Our location is one of the things we are very proud of about our hotel. We thank you for having stayed in our Hotel and are glad you enjoyed it. Our location is one of the things we are very proud of about our hotel. We were traveling from Barcelona with a lot of luggage and were Sceptical as to how do we manage to reach the hotel though it mentioned that the hotel as very was very near to the station. Our room was on the first floor and we found it a tad small but quite serviceable. More importantly, the rooms were clean and reasonable priced. The hotel generally is spotless and well maintained. Each well-appointed, newly decorated room at the tranquil Best Western Beausejour features dataports, cable satellite TV, hairdryer and bathrobe. The sanctuary counts more than 60 miraculous cures registered by Lords. Although compact there was space in the bathroom for a larger shower which would have been appreciated. Best regards, P. Martin. Very convenient if you have to catch an early morning train or if arrival is late. The hotel is within walking distance of the Notre Dame Basilica, in Lourdes. Very close to the train station and a few minutes walk to Lourdes Sanctuary. Find best offers, room rates, deals and discounts on Best Western hotels in Lourdes, France. We really appreciate you feedback about the cleanliness and free parking. Also, the rooms on the first and second floor have tall ceilings and a small balcony, request these as it does give the feeling of a little more space. Good food. Bathroom separate from the toilet. Kind Regards. It is quiet, friendly, with a tranquil and pretty garden which includes a lovely swimming pool. Easy. The hotel is nice but nothing special. the rooms were very nice and comfortable, and the view was very nice, faces the mountains. Improvements regarding the rooms and bathrooms size are actually expected around December. When traveling, it is the little things that make the trip memorable or annoying. I booked this hotel for such reason and also a comfortable walking distance to the sanctuary. The rooms were way more than we expected. We regret that the location was not entirely to your liking. Thank you for complimenting your private roof terrace, comfortable bed and room amenities. Pascal M, Propriétaire at BEST WESTERN Hotel Beausejour Lourdes, responded to this review Thank you for your comment. We booked the hotel as a base for cycling Tourmalet. The instruction for using safe deposit box were incorrectly listed, which resulted in an unforgettable unfortunate personal experience, which we can only blame ourselves for. It had everything on our "must" list - friendly, clean, hospitable, safe and free easy access parking. It is a quick 10-minute walk to the Sanctuaries Notre-Dame de Lourdes, through quaint narrow streets. Thank you for speaking so highly of your dining experience, we are delighted that all your expectations were met. Guests are invited to sample inventive cuisine in the hotel's restaurant or brasserie. Best regards from Lourdes, P. Martin, RobertJGray, Auckland Region, New Zealand, Dear guest, Thank you for posting your review and share with us your feelings about Best Western Beausejour Hotel. We had dinner in the restaurant both nights, and found the service quick and efficient and the meals delicious. We are thrilled you enjoyed the view onto the Pyrenees. They now have two brand-new suites which are spacious and elegant, that makes the stay even more enjoyable. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Lkrzmarzick, Thank you for the wonderful review of your stay at Best Western Beauséjour Lourdes. Food was very nice. There are spaces outside the hotel, €2 an hour between 0900 and 1800. It"s always nice to read positives words and we hope we will have the pleasure to welcoming you and your family again soonly. Recently remodeled hotel with modern finishes. Rooms are relatively small and the interior of the room is basic. I really regret what happened during your meal. Nice lawn area around the outside pool. Come on guys! Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Steve E, Thank you for your kind review about your stay with us. We are delighted that you enjoyed it and look forward to welcoming you soon. Regarding the room size, we would like to let you know that we do offer rooms of different sizes, ranging from a single room to a superior comfort room. It is annoying but it happens. We are pleased to know that you had a wonderful dining experience. We would definitely stay here again if in Lourdes. For information, the city of Lourdes disposed a city bus that goes every 10 minutes from Hotel to Sanctuary and Back. Your recommendations are truly appreciated. We are in a touristic place and you have a decent restaurant. The hotel is a walking distance to the sanctuary. The smell in the room was an air freshener but had in my view had an awful smell. It has an old world charm, friendly staff, a good restaurant, and it offers free parking which is a big plus in this very busy town. We would be pleased to propose one of your choice. The location is great, the service excellent, the room very comfortable with a splendid view and extremely clean, which is quite appreciable. Rooms not big but well laid out. Nespresso capsules are a lot more expensive than instant coffee packets! The hotel has excellent views of the river and is situated on a quiet street. We are however sorry to hear of the experience which you had at breakfast and will surely be addressing this with the appropriate team in order to improve the quality of service at our hotel. The satisfaction of our guests during their stay among us is very gratifying for our team; we are delighted to hear that your stay at Best Western Beauséjour Lourdes met your expectations. This should not happen in any hotel, completely unacceptable. Very helpful staff. This hotel had the perfect location and served delicious meals. We loved this hotel! When we got there, I was pleasantly surprised. Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear guest, Thank you for posting your review and share with us your feelings about Best Western Beausejour Hotel. Breakfast was not included (12 Euro per person). A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. I would appreciate if you could contact me personally so that we can discuss this matter further. Your positive feedback encourages us to keep striving to uphold our high standards. We are pleased to know that you had a wonderful dining experience. Best regards, Best Western Beausejour's Team, Dear costumer, We thank you for choosing Best Western Hotel and for leaving your feedback. Biggest pluses were the air con & the kettle in the room! Very clean. Well maintained and very clean. Perfect. We had like about 4 dining options which we had to walk about 10-15mins to. Paid: €191 for 1 night including breakfast Would I stay here again? Excellent location right next to a Gave de Pau bank and couple of hundred of meters to the sanctuary, excellent and stylish interior. We are delighted to know that you enjoyed your stay in best Western Beausjeour Hotel. The room is tiny, tiny but very clean. Free wifi that you just have to sign in for every 24 hours. Ms Bire and I will be thrilled to know of the impact that they have had on your experience and your kind words will encourage us all to continue our efforts in upholding our high standards. Thanks for your mention on the comfort, cleanness and good internet connexion. We were very satisfied with the location of this Best Western Hotel. This is the only hotel I would consider in the future, as I go to Lourdes every year. First the receptionist gave us the keys to a room which was occupied by other guests. Yours sincerely, M. Martin, General manager, Dear Jane, Thanks for this review relative to your experience with Best Western Beauséjour Lourdes hotel. The restaurant is excellent and you need go no further to find good dining at a reasonable price. We hope to welcome you again in Lourdes soonly. There are is a shortage of electrical outlets in the room. The lady staff was very loving and sweet to talk. The view of the mountains was stunning. The room was oddly shaped & the bathroom was almost as big as the actual room, however it was comfortable & the beds offered all a good night sleep.

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